Privacy and your enquiry
Anything you send through this site goes to GetQuoted, a trading name of The Click Lab Limited, which passes it on to a local installer. We might call you afterwards to hear how you got on.
Last updated 17 September 2026
Who gets your enquiry
A local installer receives your details from GetQuoted and uses them to contact you about the windows.
Once an installer is named on this site, their trading name and NZBN will be listed here.
To see what happens after the form is sent, read how enquiries work.
If the installer or the operator changes
If this site starts working with a different installer, this statement will name them from their first day. Enquiries that arrived earlier remain with the installer they went to.
GetQuoted could also sell this service or hand it to another business. If that happens, your details may go with it, and whoever runs it next would hold them on the terms in this statement.
Why GetQuoted might ring you
We make the follow-up call ourselves, some time after you enquire. It's how we check that the installer got back to you and how they did.
We also bill the installer on what you tell us. That's why we ask about the quote. If you're still deciding, we may try again later.
What we'll ask
Whether you accepted a quote or paid a deposit, and who with
Roughly what the accepted quote came to
How you'd rate the installer, from 1 to 5
What the form sends us
Only the first step has to be filled in. You can skip the second step, or answer just part of it.
The first step
- Your name
- A phone number
- Whether you picked new glass, new windows or not sure yet
The second step, if you fill it in
- Your council area
- The frame type
- Whether the house has heritage or Character Precinct status
- A rough count of the windows
- How soon you'd like the work done
- Your email address
- Anything else you add in the last box
Added as it's sent
- The page you sent it from
- The version of the privacy wording under the form, so we know what you were told
- The date and time
- Your IP address and the browser details your device sends
The second-step answers help the installer come prepared, and the council area also shows us which parts of the region enquiries come from. We use the IP address and browser details to help pick out spam.
If that all sounds fine, go ahead and send your window details.
Where enquiries are stored and how long we keep them
Each enquiry from the form reaches us as an email through Cloudflare Email Routing and is kept in GetQuoted's business email account. Google provides that account, and your enquiry may be stored outside New Zealand.
Billing records for a job are kept for seven years, for tax. Everything else in an enquiry is kept while we still need it to run the service or settle a question about a job, and never for more than seven years.
Your details aren't sold
Apart from the installer, your details are handled only by businesses that provide services to GetQuoted, such as Cloudflare, which hosts this site, and Google, which provides our email.
You won't get marketing from us either. We don't add people to mailing lists or send offers.
We never ask for card or bank details, and any payment for the work is between you and the installer.
Seeing or correcting your details
You can find out what personal information GetQuoted holds about you, and ask for anything wrong in it to be corrected.
If you'd rather not get the follow-up call, tell us and we won't make it.
Send any of these requests by email or post. If you're unhappy with how we deal with one, the Office of the Privacy Commissioner can take your complaint.
GetQuoted, a trading name of The Click Lab Limited, is the agency responsible for your information under the Privacy Act 2020.
privacy@getquoted.co.nz
Post
10 Kura Place, Torbay, Auckland 0630